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Unlock Warehouse Efficiency with Gamification of SAP EWM

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In the world of modern supply chain management, efficiency and accuracy in warehouse operations are critical for businesses striving to stay competitive. To address these challenges, SAP Extended Warehouse Management (EWM) on S/4HANA has emerged as a powerful solution. What’s even more intriguing is the inclusion of gamification principles into these systems, transforming the way warehouses are managed and optimized.

Gamification: Transforming Work into Play

Gamification involves the application of game-like elements in non-game contexts to engage and motivate users. By tapping into people’s innate desire for achievement, competition, and rewards, gamification can be a valuable tool for enhancing workplace productivity and satisfaction. When applied to warehouse operations, it can revolutionize how tasks are performed, making them more engaging and efficient.

SAP Extended Warehouse Management (EWM) on S/4HANA: A Powerful Foundation

SAP EWM on S/4HANA is a comprehensive solution that offers end-to-end visibility and control over warehouse operations. It covers everything from inbound and outbound processes to inventory management and workforce optimization. With its real-time analytics and integration capabilities, EWM helps businesses streamline their supply chain and make informed decisions.

In addition to core functionality, SAP offers a variety of technologies and tools that can be leveraged for gamification in warehousing operations when using SAP EWM on S/4HANA. Here are some of the key tools that can be used:

  1. SAP Fiori: SAP Fiori is a user experience (UX) design approach that provides a consistent and intuitive user interface across different devices. It can be used to create gamified interfaces for warehouse employees, making tasks more engaging and visually appealing.
  2. SAP Cloud Platform: SAP Cloud Platform provides a range of services that can be utilized for gamification. This includes services for creating interactive dashboards, leaderboards, and integrating with external systems to gather data for gamification purposes.
  3. SAP Leonardo: SAP Leonardo is a digital innovation system that incorporates emerging technologies like IoT, machine learning, and blockchain. These technologies can be employed to gather real-time data from warehouse operations, which can then be used to design gamification elements based on performance metrics.
  4. SAP Analytics Cloud: This cloud-based analytics solution allows you to create interactive and visually appealing dashboards to display key performance indicators (KPIs), leaderboards, and progress charts. It’s an effective way to provide real-time feedback to warehouse employees and foster healthy competition.
  5. SAP Mobile Platform: If you want to extend gamification to mobile devices, the SAP Mobile Platform can help create mobile apps that employees can use to access gamified tasks, challenges, and rewards on the go.
  6. SAP RF Framework:  The RF Framework is a core component of SAP EWM that enables wireless communication between the warehouse management system and handheld devices or mobile terminals. MOBGUI is a new technology available in SAP EWM starting with S/4HANA 2022 that enables users to modify and simplify the end user experience on RF devices.
  7. SAP Business Rules Management: This technology allows you to define complex business rules and logic. It can be used to implement the rules for gamification, such as determining when points are earned, what constitutes a completed challenge, and when rewards are granted.
  8. Integration with SAP SuccessFactors: If your organization is using SAP SuccessFactors for human capital management, you can integrate it with EWM and gamification elements. This integration can help align employee performance, training, and development with gamified warehouse tasks.
  9. Custom Development: Depending on your specific gamification requirements, you can develop custom applications using SAPUI5 (SAP’s web development toolkit) to create interactive and gamified interfaces tailored to your warehouse operations.

It’s important to note that while SAP provides various tools and technologies for creating gamification in warehouse operations, the implementation will require careful planning, development, and testing to ensure that the gamification elements are effective, meaningful, and aligned with the goals of the warehouse and the organization as a whole. Additionally, the specific technologies used may vary depending on the version of SAP EWM and other software components you are using.

Introducing Gamification: Practical uses for Warehouse Operations with SAP EWM

The introduction of gamification into SAP EWM takes warehouse operations to the next level. Here’s how it works:

  1. Task Completion Challenges: Traditional warehouse tasks like picking, packing, and restocking can be turned into challenges or quests. Employees can earn points, badges, or rewards for completing tasks within a stipulated time frame or with exceptional accuracy.
  2. Leaderboards and Competition: A live leaderboard can be displayed on screens in the warehouse, showing the top performers based on various metrics. This healthy competition can spur employees to put in extra effort and strive for excellence.
  3. Skill Development and Progression: Gamification can include a skill development aspect. As employees gain experience and expertise in different tasks, they can unlock higher levels or gain access to more complex operations.
  4. Real-time Feedback: Immediate feedback is a cornerstone of gamification. Employees receive instant feedback on their performance, allowing them to make adjustments and improve in real time.
  5. Rewards and Recognition: Rewards need not be monetary; they can range from a “Employee of the Month” title to additional break time or the privilege to choose preferred shifts. These rewards not only motivate individuals but also foster a sense of camaraderie among the team.

Benefits of Gamification in Warehouse Management

  1. Increased Engagement: Gamification makes routine tasks exciting and challenging, leading to higher engagement levels among employees.
  2. Enhanced Productivity: Motivated employees tend to work more efficiently and accurately, leading to increased productivity.
  3. Reduced Training Time: With gamified training modules, new employees can learn the ropes faster and start contributing to operations sooner.
  4. Data-Driven Insights: The gamification system generates data on performance and trends, which can be leveraged to identify areas for improvement.
  5. Employee Satisfaction: Feeling recognized and rewarded for their efforts contributes to higher job satisfaction and lower turnover rates.


SAP EWM on S/4HANA brings a new dimension to warehouse management, and its integration with gamification principles elevates it further. By infusing elements of challenge, competition, and reward into everyday tasks, businesses can create a work environment that fosters engagement, productivity, and continuous improvement. As technology continues to evolve, embracing innovative solutions like gamification could be the key to unlocking the full potential of warehouse operations.

By partnering with My Supply Chain Group, you can leverage our expertise in warehouse operations and SAP Extended Warehouse Management on S/4HANA to seamlessly introduce gamification into your SAP EWM operations or implementation, maximizing its benefits for your business.


Wesley Marion Sr. SAP EWM ArchitectBlog Post by:

Wes Marion Sr.

Sr. Director, Business Development & Innovations

What’s new with Warehousing for SAP EWM on S/4HANA 2020

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Key Improvements to SAP EWM for S/4HANA 2020

Interested in what’s new with SAP EWM on S/4HANA 2020? My Supply Chain Group (MSCG) has you covered!

Every year MSCG participates in solution acceptance testing for SAP’s Extended Warehouse Management ( EWM ) and Yard Logistics ( YL ) software. Added hurdles from the Covid-19 Pandemic made SAP’s 2020 testing process different than years past but MSCG continued in 2020 testing as one of SAP’s trusted partners.

For the release of EWM on S/4HANA 2020, SAP continued its focus on core EWM improvements topics:

  • Beautification
  • Integration
  • Simplification

In this blog, MSCG highlights a few of the many improvements around these topics the MSCG team tested during EWM 2020 solution acceptance testing for both Embedded EWM and Decentral EWM. MSCG also shares insight into how these improvements will impact a company’s distribution, fulfillment, and manufacturing processes.

The first topic is for Integration with manufacturing processes, specifically in the automotive industry, within SAP Extended Warehouse Management.

The newest release of SAP S/4 HANA 2020 comes chock full of new improvements.  Even in these unprecedented times, SAP has continued to focus on enhancing usability and user experience allowing companies to do more with less.

Beautification for EWM on S/4HANA 2020

New and Improved Transactions for SAP EWM on S/4HANA 2020

SAP’s first improvement area is Beautification of SAP EWM on S/4HANA 2020. Among the topics for Beautification are improvements targeted at the user experience with enhanced features, simplified UIs and flexibility. Here are some of the highlights:

Attachment Services For EWM Objects: Inbound & Outbound Delivery, Transportation Unit

A regular practice on the receiving dock of many facilities is taking pictures of unbalanced loads or damaged pallets as they arrive at the DC for the purposes of refusals or vendor compliance reporting.  Often the pictures are stored in a local desktop folder or perhaps on a shared drive with no ability to link them directly to the actual WMS document.

Attachment Services for EWM on S/4HANA 2020

Add attachments in SAP Fiori Apps for EWM on S/4HANA 2020

Fiori App: Change Inbound Deliveries

Now in S/4 HANA 2020 you have the ability to attach files directly to the documents in the system for easy correlation and traceability.  Enhancements have been added to the Warehouse Monitor and Fiori Apps for Inbound and Outbound Deliveries to manage and display attachments. This functionality also applies to the Fiori App for Change Outbound Deliveries.  

Now that you have stored your images directly to a delivery, you can easily search for and display that image in the SAP Warehouse Management Monitor. This immediately reduces user time to pull the necessary information directly from EWM in a customer claims situation or audit process:


Warehouse Management Monitor

Attachment Services for EWM on S/4HANA 2020

Attachments for Deliveries in Warehouse Management Monitor for SAP EWM on S/4HANA 2020

Beyond retrieving specific attachments for a delivery, the Warehouse Monitor also now has an additional column to show the number of attachments for each delivery document and provides a detailed view of the files including the date and time of each upload and the person responsible.





Modernized RFUIs in Portrait Mode: RF Picking Screens

RF Portrait Mode for EWM on S/4HANA 2020

RF Portrait Mode for EWM on S/4HANA 2020

A common area of development for SAP EWM implementations is enhancing the RFUI screens to increase usability for the end user. Teams spend time and effort reformatting and resizing standard RF screens to make them less busy, easier to use and to fit onto modern RF devices.

In S/4 HANA 2020, SAP has now updated all 329 standard RF screens with a new modernized portrait mode template.  The function keys are presented in a larger and highlighted format to work better with modern touch screen devices and the field spacing is far more comfortable on the eyes. Key benefits of this new RF layout include reduction in the total cost of implementation, faster training, and greater user acceptance.



Integration for EWM on S/4HANA 2020

Enhanced Production Processes for SAP EWM on S/4HANA 2020

The second improvement area for SAP is Integration for EWM on S/4HANA 2020.

Production Process

SAP made a number of improvements in EWM focused on enhanced integration in the production process as part of the SAP S/4HANA 2020 release. Aimed at optimizing both the system and physical processes in production, these improvements include:

  • Synchronous Goods Movements From Manufacturing to EWM (Embedded EWM)
  • Enhanced JIT Supply to Production (Embedded EWM)
  • Stock Transfer Kanban Improvements (Embedded EWM)
  • Enhancements to Quality Management
  • Improved Serial number management

There are multiple smaller improvements inside of each of these topics. With all of this new functionality, it is important to understand what this means for your unique manufacturing operations by analyzing each enhancement with relation to your current SAP warehouse processes.

Joerg Michaelis, Chief Product Owner for SAP Extended Warehouse Management, goes into more details on a few of these topics in his post here. Even with these enhanced integration topics focused on the automotive industry, they also provide more streamlined business processes and greater system performance across all manufacturing industries.

Simplification for EWM on S/4HANA 2020

Process Simplification for SAP EWM on S/4HANA 2020

The final of SAP’s area for improvement covered in this blog is Simplification for EWM on S/4HANA 2020.

Missing Parts Handling / Preallocated Stock: Preallocate stock to cover urgent demands

Many operations deal with backorders and usually need a more flexible way of ensuring opportunistic cross-docking can be achieved. In S/4 HANA 2020 a new preallocated stock functionality has been added along with UI enhancements in the warehouse monitor to manage preallocated stock.

This functionality is beneficial for customer orders or production scenarios. In addition, this functionality integrates with Handling Unit moves and deconsolidation through new configuration options.

Example missing parts for production:
Preallocated Stock Flow for EWM on S/4HANA 2020

Overview of preallocated stock process in S/4HANA 2020

Upon completion of unloading, the system identifies the product and quantity production based on the preallocated stock entries. The system then redirected the preallocated quantity from the putaway area to the production supply area. Finally, the system updates the demanded preallocated stock quantities to fulfilled.

SAP EWM’s new configuration options for Preallocated Stock (PAS) configuration include Warehouse Process Type (WPT) settings. The WPT settings combine with Handling Unit (HU) management or Process Oriented Storage Control (POSC) settings to leverage standard rules or activate customized logic written in SAP Business Add-Ins (BAdI). The new configuration options for PAS provide flexibility to handle many situations.

Below are examples of how a business can leverage the PAS process with SAP EWM on S.4HANA 2020.

Example various process options:

Preallocated Stock Process for EWM

Process 1 & 2 – A quantity of 10 is broken up into two putaway warehouse task operations right away where 8 are directed to the normal putaway storage rack and 2 are directed to another designated zone for preallocated stock.

Process 3 – The quantity of 10 is directed to a staging area or work center. Then, a quantity of 2 is pulled for preallocated stock and the quantity of 8 remains there.

Process 4 – The quantity of 10 is directed to a staging area or work center. Then, a quantity of 2 is pulled for preallocated stock. Finally, the remaining quantity of 8 is put away as normal.

In addition to the configuration, SAP included nodes and sub nodes for Preallocated Stock in Warehouse Management Monitor:

Preallocated Stock in Warehouse Monitor for EWM on S/4HANA 2020

Preallocated Stock functionality in the EWM Warehouse Management Monitor for S/4HANA


Warehouse KPIs for EWM on S/4HANA 2020

Fiori EWM Warehouse KPIs for S/4HANA 2020

Enhancements of Warehouse KPIs Fiori App: Smart business drill-down page for KPI navigation

The Warehouse KPIs App is a great dashboard to monitor the progress of activities in your warehouse or distribution center. In this Fiori App, key metrics display on tiles in a customizable view with variations of graphical formats. Within S/4HANA 2020 the Warehouse KPIs app is delivered with additional drill down capabilities. These drill down capabilities provide users the capability to view pertinent warehouse data directly from the app.


Contact Us 

Hopefully this blog provided additional insight into the new improvements for Warehousing in SAP EWM on S/4HANA 2020.  Dozens of additional improvements are available with EWM S/4HANA 2020, including some through OSS notes to lower releases. Whether it’s time to upgrade your existing EWM system, you’re ready to start a new EWM implementation, or simply want to learn more about the new features of EWM on S/4 HANA 2020, contact My Supply Chain Group to get the answers you need.


Written by: Damian Khan and Wesley Marion Sr.

SAP EWM, the Future for SAP

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If you haven’t heard yet, mainstream maintenance for SAP’s classic WMS, SAP WM (Warehouse Management), will end in 2025. SAP announced that SAP WM is not the target architecture within SAP S/4HANA but instead EWM (Extended Warehouse Management) is the future for SAP!

SAP is now delivering EWM with the power of S/4HANA through an embedded version of EWM, replacing the dated WM module for S/4HANA. With multiple licensing, deployment and hosting options, there is flavor of SAP EWM for all businesses.

The questions is no longer:

“Is SAP EWM right for my business?” but,

“What SAP EWM solution is right for my business?”

SAP EWM Licensing

With this new direction, SAP offers EWM with two different licensing structures for embedded EWM on S/4HANA, Basic or Advanced.

EWM Basic is geared towards businesses who are running S/4HANA ERP and want to leverage the warehouse management functionality included with their current licensing. EWM Basic has additional and enhanced functionality over the old WM module, including more granular bin levels and a robust user-friendly RF framework. On top of that, the users will have access to standard EWM processes, from Physical Inventory to Outbound processing.


Nevertheless, if your warehouse processes are in need of a more robust warehouse management solution, EWM Advanced is your answer. The Advanced licensing for EWM provides operators with access to all the capabilities included with the Basic licensing, plus additional and optimized functionalities. With EWM Advanced, users have enhanced processes like optimized Inventory Management that includes slotting and rearrangement and improved Outbound processing with Wave Management. EWM advanced also includes additional functionalities such as Yard Management with access to the Shipping Cockpit and Dock Appointment Scheduling or Labor Management with Engineered Labor Standards and Travel Distance Calculations.

SAP EWM Deployment Options

Along with the choice of different licensing options, is the decision of how to deploy SAP EWM.

There are multiple options to meet every business’ needs, from large 24/7 365-day operations to small 9-5 business operations.SAP EWM Decisions For larger businesses with a high volume of transactions, they will want to investigate a few options for EWM deployment; Business Suite Decentral EWM 9.5, EWM Embedded in S/4HANA or the soon to be available Stand Alone EWM on S/4HANA, of which MSCG is currently involved in partner testing. For these deployments, businesses will decide how to host their environment, whether owning this internally or having a third party do so.  For smaller scale operations, SAP offers EWM S/4HANA Cloud with Single Tenant and Multiple Tenant options and is soon to offer Stand Alone EWM S/4HANA Cloud. It’s important to weigh all options because the factors that go into making a correct decision for your business will drastically vary, each affecting this decision differently.

Upgrading from SAP WM

The era of SAP WM is drawing to a close.

According to the current SAP road map, the outdated WM module will no longer receive new development work and it’s support cycle is slated to end in 2025. With that, now is the time for your business to start planning the upgrade and migration to S/4HANA Embedded EWM. During your migration to S/4HANA EWM, decisions will be made as to what new functionality should be leveraged or how current WM master data can be utilized with EWM. My Supply Chain Group provides the expertise your company needs to ensure the right decision is being made. With over 75 EWM experts, My Supply Chain Group is the right implementation partner for any business.

Converting from EWM to EWM on S/4HANA

Is your business already ahead of the curve and operating its warehouses with SAP EWM? Continue to stay ahead and begin planning your conversion from decentral SAP EWM 7.0-9.5 to stand SAP EWMalone EWM on S/4HANA. The first version of stand alone EWM on S/4HANA is scheduled to be released next month, May 2019. Even if the rest of the business is not ready to convert from ECC to S/4HANA ERP, this doesn’t have to stop the warehouse from blazing the trail. Multiple paths are laid out from SAP to enable a smooth conversion for the entire business. Along with these different options, SAP is enabling customers to intelligently make these decisions through empowering My Supply Chain Group with the knowledge required to guide them along the way. My Supply Chain Group is actively part of SAP EWM pre-release product testing and will advise your business on the new functionalities of SAP S/4HANA Extended Warehouse Management and if the time is right for your business to convert!

What are you waiting for? Contact My Supply Chain Group today for more information.

By: Wesley Marion, Sr.

EWM Webinar Series – 2018

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The first three parts of the Webinar Series are aimed at showing our viewers why the future of SAP EWM is NOW! Part Four of our series will focus on MSCG’s implementation of SAP EWM at Patterson Companies. We conclude with a special look into the SAP EWM Roadmap delivered by SAP’s Chief Product Owner of SAP Extended Warehouse Management Jorg Michaelis

Part 1
The Future of Warehousing & Distribution is here with SAP EWM

Part 2
Streamline Order Fulfillment and Increase Customer Satisfaction with SAP EWM

Part 3
Upgraded Warehouse Reporting and Dashboards with SAP EWM

Part 4
How Customers have Utilized SAP EWM to Overhaul Business Processes and SAP’s Road Map for EWM

Please enter the following information to be sent the webinar recording details:

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